Order Manager Executive

About the role

The Order Manager Executive will lead end‑to‑end order management, ensuring orders are processed accurately and delivered on time. Based in Cairo, this full‑time position works closely with internal teams, suppliers and customers to guarantee smooth fulfillment.

Key responsibilities

• Generate purchase orders and coordinate with suppliers for timely execution.
• Develop and maintain operational reports, dashboards, sales forecasts and inventory reconciliation.
• Identify and escalate operational bottlenecks, coordinating resolutions with stakeholders.
• Optimize logistics performance to improve on‑time delivery, routing, and transportation costs.
• Prepare and review shipment and customs documents for completeness and accuracy.
• Liaise with internal departments, customers and logistics service providers to ensure seamless operations.
• Negotiate freight rates and manage freight forwarding activities, including customs clearance and warehouse deliveries.
• Handle Letter of Credit processes, reviewing terms, coordinating with customers and preparing banking documentation.

Required profile

• Bachelor’s degree in Business Administration, Logistics or Supply Chain (English‑taught preferred).
• 3–5 years of experience in logistics and order management.
• Excellent spoken and written English.
• Strong interpersonal, time‑management and detail‑oriented skills.
• Ability to multitask, prioritize work and meet deadlines.

Required skills

• Proficiency with Microsoft 365.
• Advanced knowledge of Microsoft Excel (plus).