Restaurant Hostess – Egypt (Egyptian Only)
Kempinski Hotels · Safaga
وصف الوظيفة
About the role
The Restaurant Hostess will welcome guests, manage reservations and ensure a smooth dining experience at our Safaga outlet. The role requires a courteous, professional attitude and strict adherence to hotel standards and Kempinski values.
Key responsibilities
- Report to the Assistant or Restaurant Manager and arrive punctually in full uniform.
- Greet guests, handle inquiries, and manage the reservation book and guest history.
- Maintain a clean, organized work area and follow opening and closing procedures.
- Promote menu items, upsell, and provide detailed product knowledge.
- Operate the POS system, monitor supplies, and help reduce waste.
- Handle guest complaints promptly and report them to supervisors.
- Assist with inventory counts and menu printing.
- Participate in staff meetings and training sessions.
Required profile
- 1‑2 years experience in a similar role, preferably in an international luxury five‑star hotel.
- Egyptian nationality.
- Excellent English communication skills.
- Professional appearance and adherence to grooming standards.
Required skills
- POS system operation.
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Kempinski Hotels
Safaga