Candidate profile

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18 years of experience

Skills

Airfreight import/export Dangerous goods handling Temperature‑controlled logistics Pharmaceutical freight management Customer service Vendor relationship management Process improvement Regulatory compliance Invoice and dispute resolution Team leadership Business development Proposal writing Sales coordination Data analysis Logistics optimization

Experience

Business Development Manager

MOTION Supply Chain

2026-01 -

Support business development activities to strengthen company growth and market presence. Identify potential business opportunities and develop new client relationships. Coordinate sales activities, prepare proposals, presentations and service information for client discussions. Follow up on sales inquiries, leads and partnership opportunities, ensuring professional communication throughout.

Air Freight Supervisor

Expeditors International Cargo Co.

2012-11 - 2025-12

Acted as the primary customer contact for shipment information, incident and complaint management, pricing requests and claims handling. Managed end‑to‑end shipment processes, ensuring accurate documentation, regulatory compliance and high‑quality data. Implemented process enhancements, resolved invoice disputes and supplier performance issues, and provided guidance and training to less experienced team members. Optimised routing and consolidation to meet service standards and maximise profitability.

Languages

English

fluent

Arabic