Account Manager – ERP / Odoo Solutions
STIPS · Damiette
وصف الوظيفة
About the role
VTS is seeking an experienced Account Manager to lead client relationships for its ERP/Odoo Solutions team in New Damietta. You will act as the primary liaison between customers and internal delivery teams, ensuring successful implementation and ongoing satisfaction.
Key responsibilities
- Maintain and grow strong relationships with assigned business clients.
- Serve as the main point of contact, handling requests, updates, concerns, and escalations.
- Identify upselling and cross‑selling opportunities and follow up on proposals, quotations, and renewals.
- Understand client workflows, operational challenges, and system requirements.
- Coordinate with implementation, functional, and development teams to ensure smooth project delivery.
- Track client interactions, requests, and opportunities using CRM or internal tools.
- Prepare regular reports on account progress, feedback, and pending actions.
Required profile
- Minimum 2 years of experience in account management, B2B sales, or customer success.
- Experience with ERP or software solutions, preferably Odoo.
- Strong communication, presentation, negotiation, and follow‑up skills.
- Ability to engage with business owners, managers, and decision‑makers.
- Organized, customer‑focused, and capable of handling multiple accounts.
- Good command of English.
Required skills
- Odoo
- ERP
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STIPS
Damiette
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