Customer Service Representative – English Call Center (Fresh Graduates)
Concentrix · Alexandrie
Job description
About the role
Join a global customer experience provider as a Customer Service Representative in an English‑speaking call centre. This entry‑level position is designed for recent university graduates who are ready to start their professional journey immediately.
Key responsibilities
- Handle inbound and outbound calls from English‑speaking customers.
- Provide accurate information, resolve inquiries, and ensure a positive customer experience.
- Document interactions in the company’s systems following quality standards.
- Participate in scheduled training sessions and adhere to shift rotations, including night and overnight shifts.
Required profile
- University graduate (fresh graduates welcome).
- English proficiency at B2 level or higher.
- Availability to start immediately and work flexible, rotational shifts.
- Strong communication skills and a customer‑focused attitude.
Required skills
- Proficient written and spoken English (B2+).
What we offer
- Paid training program.
- Transportation provided.
- No prior experience required.
- Five working days with two days off.
- Competitive salary up to 20,000 EGP per month.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Egypt.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 1 month ago
Expires 6 days from now
67 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Concentrix
Alexandrie
Related job offers
-
Remote French Bilingual Customer Support Representative
TalentPop App Alexandrie -
Chargé de Clientèle Bilingue (Anglais/Français) – 100% Télétravail
TalentPop App Alexandrie -
Training Director – CLS Retail
Sutherland Alexandrie -
Customer Support Operations Manager
Noon Cairo -
Technical Customer Support (EMEA - Arabic Speaker)
respond.io