Sales Operations Specialist

About the role

Ingram Micro, a global technology company serving the IT sales channel, is looking for a Sales Operations Specialist in Cairo. The role sits at the heart of the sales organization, turning data into business insights, streamlining processes and enabling high-performing sales teams. It suits someone who enjoys solving operational challenges, driving continuous improvement and collaborating with stakeholders.

Key responsibilities

• Drive sales operations activities such as pipeline management, sales performance reporting, forecasting support and process governance.
• Develop, maintain and enhance dashboards, reports and KPIs that show business performance and sales productivity.
• Partner with sales leaders, vendor management teams, finance and customer support to optimize workflows and resolve challenges.
• Analyze sales trends, customer activity and performance metrics to spot opportunities and recommend process improvements.
• Support sales enablement by keeping data accurate, maintaining reporting tools and improving efficiency across the sales lifecycle.
• Assist in running sales incentive programs, performance tracking and operational best practices.

Required profile

• Experience in Sales Operations, Sales Administration, Business Analysis, Revenue Operations, Reporting or a related commercial support function.
• Proven ability to analyze data, find insights and turn them into actionable recommendations.
• Ownership, accountability and sound judgment when managing priorities and solving operational issues.
• Ability to build relationships with cross-functional stakeholders at all levels.

Required skills

• High proficiency in Microsoft Excel.
• Comfortable with CRM systems, reporting platforms and large datasets.

What we offer

• A global technology leader shaping digital transformation and cloud-driven business.
• Work alongside experienced professionals in a collaborative, growth-oriented environment.
• Exposure to strategic sales initiatives, business analytics and regional commercial operations.
• Learning, development and career growth opportunities.