Employee Relations Officer

About the role

The Employee Relations Officer will foster positive relationships between staff and the organisation, ensuring a harmonious and productive workplace. This role supports both employees and managers on policy, legal and procedural matters while driving engagement and retention initiatives.

Key responsibilities

• Promote fair, transparent people practices and a customer‑centric service mindset.
• Maintain attendance protocols and provide timely answers to employee queries.
• Prepare and manage employee files throughout the employment lifecycle.
• Administer HR services such as onboarding, off‑boarding, leave approvals, medical insurance, reimbursements, personal data updates and business letter generation.
• Ensure compliance with HSE, QM and related policies, supporting safety initiatives and incident reporting.
• Stay current with policy changes and communicate updates to the workforce.

Required profile

• Proficient knowledge of labour laws, regulations and best practices in employee relations.
• Strong communication and interpersonal abilities for mediation and conflict resolution.
• Analytical mindset to assess feedback, identify trends and recommend improvements.

Required skills

• Labor laws
• Regulations
• Negotiation
• Conflict Resolution
• SAP functional skills
• Mediation
• ERP knowledge

What we offer

• Opportunity to influence HR strategy within a growing international holding.
• Collaborative environment with focus on employee wellbeing.