Front Desk Secretary

About the role

The Front Desk Secretary will be the first point of contact for visitors and callers, ensuring a professional and welcoming experience while supporting daily office operations.

Key responsibilities

• Answer all incoming calls, address inquiries, and route callers to the appropriate staff member.
• Greet visitors, assess their needs, and direct them to the correct department.
• Collect, sort, and deliver mail and packages to the right recipients.
• Assist in organizing meetings, conference calls, and related logistics.
• Receive, record, and distribute messages accurately.
• Monitor incoming emails and forward them to the relevant teams.
• Handle employee inquiries and keep office information up‑to‑date.
• Coordinate repair and maintenance of office equipment.
• Provide general administrative and clerical support as needed.

Required profile

• Bachelor’s degree in a relevant discipline.
• Minimum 2 years of experience in a similar front‑desk or administrative role.
• Strong command of English, both written and spoken.
• Excellent punctuality, organizational abilities, and a high level of commitment.
• Effective communication skills.

Required skills

• Proficiency with Microsoft Excel, Word, and PowerPoint.
• Working knowledge of CRM tools.