Java Technical Support Engineer (Remote)
BairesDev · Égypte
وصف الوظيفة
About the role
Join BairesDev’s Incident Response Team as a Java Technical Support Engineer. You will monitor Java‑based applications, respond to alerts, and resolve issues to keep critical systems running smoothly. The role is fully remote and open to professionals with a passion for Java and technical support.
Key responsibilities
- Provide technical support coverage during business hours.
- Monitor system performance and react to alerts.
- Troubleshoot and resolve problems in Java applications.
- Document incidents and share solutions for knowledge base growth.
- Collaborate with development teams to implement improvements.
- Participate in process‑enhancement initiatives.
Required profile
- Experience with Java development and troubleshooting.
- Familiarity with support roles and incident response.
- Strong problem‑solving and analytical thinking.
- Good communication abilities.
- Advanced level of English.
Required skills
- Java
What we offer
- 100% remote work from anywhere.
- Competitive compensation in USD or local currency.
- Hardware and software provided for home office.
- Flexible schedule – create your own hours.
- Paid parental leave, vacation and national holidays.
- Innovative, multicultural environment with top‑tier talent.
- Mentorship, promotion paths, skill‑development and diverse growth opportunities.
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BairesDev
Égypte