Medical Front Office Coordinator

About the role

As a Medical Front Office Coordinator you will be the first point of contact for clients at our hearing care center, ensuring a smooth and welcoming experience while supporting clinical operations.

Key responsibilities

• Maintain up‑to‑date client charts and records.
• Make welcome and confirmation calls, delivering friendly customer service.
• Manage the clinic schedule for walk‑in, curbside, and scheduled appointments.
• Enter stock and custom orders and perform weekly inventory audits.
• Record cash and bank deposits, complete end‑of‑day processes and settlements.
• Keep the clinic environment clean, inviting, and professional.
• Perform basic cleaning, repair, and troubleshooting of hearing aids.
• Stay informed on HearUSA products, promotions, and pricing, and support HearAssist and remote care as needed.

Required profile

• High School Diploma or equivalent.
• Experience in customer service and office administration.
• Excellent oral and written communication skills.
• Strong multitasking, organization, and time‑management abilities.

Required skills

• Proficiency with scheduling software.
• Microsoft Office (Word, Excel, Outlook, etc.).

What we offer

• Culture‑focused environment with ongoing training.
• Competitive hourly wage ($19/hr) with monthly bonus opportunities.
• Comprehensive benefits, paid holidays, PTO, 401(k) match, and health & wellness programs.
• Mentorship, professional development, tuition reimbursement, and career advancement pathways.