People Services Executive

About the role

The People Services Executive will own the end‑to‑end employee experience, from pre‑boarding through onboarding, daily HR service delivery and off‑boarding. You will work closely with IT, admin, travel and other stakeholders to ensure a smooth, compliant and engaging journey for all employees.

Key responsibilities

• Manage new‑joiner processes including hire packets, welcome kits, inductions and payroll inputs to improve efficiency and reduce early attrition.
• Coordinate with the IT team to provision laptops, company IDs and email accounts for all new hires.
• Maintain electronic employee folders, updating personal and professional documents as needed.
• Support pre‑boarding activities such as onboarding tickets, HRMS profile creation and stakeholder liaison to ensure readiness before start dates.
• Handle employee requests on the HR helpdesk (bank letters, official letters, NOCs, status changes, payslips) in a timely manner.
• Collaborate with regional stakeholders to gather new‑hire information and feed it into the hiring framework.
• Create and keep up‑to‑date documentation for service requests and transactions.
• Ensure data accuracy on the HRIS portal and process medical insurance enrollments promptly.
• Oversee preparation of staff files to meet legal requirements and maintain records for audits and inspections.
• Guide off‑boarding processes to ensure compliant, positive exits and minimize legal risk.
• Collect onboarding and exit feedback regularly to continuously improve the employee experience.
• Assist in organizing team‑building activities and assess engagement levels to boost employee commitment.

Required profile

• Bachelor’s degree in Business Administration or a related field.
• 1–2 years of experience in core HR shared‑services practices.
• Hands‑on experience with Microsoft Excel and HRIS systems.
• Excellent communication and interpersonal skills.
• Collaborative mindset with the ability to build trusted relationships with leaders and stakeholders.
• Positive, can‑do attitude and enjoyment of daily stakeholder interaction.
• Strong planning, prioritisation and time‑management abilities.

Required skills

• Microsoft Excel
• HRIS systems