Senior SAP FI Consultant

About the role

As a Senior SAP FI Consultant you will act as the first point of contact for customers on all SAP finance topics. You will collaborate with Basis consultants to implement corrections and develop solutions for business‑critical processes, ensuring smooth communication and high customer loyalty.

Key responsibilities

• Accept, analyse, resolve or forward customer tickets using the company’s ticket system.
• Track and report ticket status while monitoring Service Level Agreements (SLA).
• Implement escalation procedures when SLA compliance is at risk.
• Develop and implement improvement options together with customers.
• Provide comprehensive support via telephone and electronic channels.

Required profile

• Vocational training or a degree combined with several years of SAP FI support experience.
• Proven experience in SAP FI/CO administration, support and monitoring.
• Strong problem‑analysis skills and ability to propose effective solutions.
• Excellent English communication skills.
• Team spirit, resilience and flexibility to adapt to new requirements.

Required skills

• SAP FI
• SAP CO
• Ticket system

What we offer

• Challenging assignments with global market leaders and hidden champions.
• Opportunities for continuous skill development through knowledge exchange with experts.
• Autonomy and flexibility in daily work.
• Mentoring, onsite training programs in Germany, and clear career growth paths.
• Attractive salary package, social insurance and private medical insurance.
• 40‑hour work week aligned with the German calendar.