Administrative Assistant – Psychiatry Clinic

About the role

We are seeking an organized Administrative Assistant to support the daily operations of our growing psychiatry clinic. The role involves interacting with clients, managing appointments, and ensuring smooth administrative processes in an evening shift environment.

Key responsibilities

• Handle daily administrative tasks to keep clinic operations efficient.
• Schedule and coordinate client appointments and maintain session records.
• Assist clients with documentation, invoices, and related paperwork.
• Maintain confidentiality and comply with healthcare regulations.
• Track client requests, updates, and notes to improve service quality.
• Serve as the first point of contact, creating a welcoming environment.
• Provide administrative support to psychiatrists and therapists.
• Prepare day‑to‑day operational reports.

Required profile

• Minimum 2 years experience in clinic administration or client care.
• Strong organizational and multitasking abilities.
• Excellent written and spoken English communication.
• Compassionate, empathetic, and client‑focused attitude.
• Preference for candidates residing in or near the 5th Settlement.

Required skills

• Proficiency with MS Office suite.
• Experience with CRM systems (preferred).
• Basic social‑media moderation knowledge (optional).

What we offer

• Opportunities for growth and career development.
• Supportive and professional work environment.
• Competitive salary.
• Chance to make a difference in mental health care.