Assistant Executive Housekeeper

About the role

The Assistant Executive Housekeeper supports the Executive Housekeeper in delivering high‑quality housekeeping services across the hotel. The role ensures that guests, including VIPs, receive prompt, courteous service while maintaining the property’s standards of cleanliness and safety.

Key responsibilities

• Supervise housekeeping staff, assign daily duties and special projects, and monitor progress.
• Inspect guest rooms, especially VIP and repeat‑guest rooms, and coordinate special requests such as floral arrangements.
• Check public areas and floors for cleanliness, verify contractor work, and enforce compliance with hotel standards.
• Participate in recruitment, screen and interview candidates, and develop training plans approved by the Executive Housekeeper.
• Maintain inventory of equipment and supplies, control usage of amenities and cleaning products, and ensure budget compliance.
• Handle guest and department requests, monitor procedures (Lost & Found, Key Control, security, health & safety), and recommend service improvements.
• Assist in preparing the annual staffing guide, CAPEX budget and departmental budget, and perform administrative duties such as reporting and meeting participation.

Required profile

• Proven experience supervising housekeeping teams in a hotel or similar hospitality environment.
• Strong organizational and communication skills to coordinate staff, guests and external contractors.
• Ability to manage inventory, control costs and contribute to budgeting processes.
• Attention to detail for inspecting rooms and public areas and ensuring compliance with safety standards.
• Flexibility to handle guest requests and emergency procedures efficiently.

Required skills