Assistant Restaurant Manager

About the role

A Sofitel Cairo Downtown Nile restaurant is looking for an Assistant Restaurant Manager. The role supervises hourly team members during assigned shifts, directs workflow and ensures station coverage throughout service, and works within the Accor network of more than 45 brands.

Key responsibilities

• Supervise hourly team members during shifts, direct workflow and ensure station coverage
• Open and close the restaurant using documented checklists for equipment, cash, security and facilities
• Handle guest complaints and service recovery, applying approved comp procedures when appropriate
• Monitor labor efficiency in real time, sending staff home or calling in extra help to stay on target with sales
• Hold pre-shift briefings on promotions, staff assignments and operational priorities
• Enforce food safety standards: temperature checks, date labeling, allergen handling and sanitation
• Train new hourly employees on POS operation, service steps and company standards
• Complete cash handling: till counts, safe drops and shift summary reports
• Run line checks and food quality audits before service
• Assist senior management with inventory tracking and ordering of food, beverage and supplies

Required profile

• Bachelor's degree in hospitality, business or a related field preferred
• 2-4 years of restaurant experience in a luxury setting
• Fluency in English; additional languages are a plus
• Prior experience with Opera or a related system is an asset