Case Worker (Protection) Consultant

About the role

IOM is recruiting a Case Worker (Protection) Consultant for its Direct Assistance Programme in Cairo. The consultant works in the Protection Unit and provides case management support to vulnerable migrants, victims of trafficking and people at risk of trafficking. The role is supervised by the Project Manager and the Senior Migrant Protection Assistant.

Key responsibilities

• Interview potential victims of trafficking and vulnerable migrants
• Coordinate assistance provided to each beneficiary
• Prepare case management reports regularly
• Manage beneficiary data, including entry into IOM databases and proper filing
• Prepare statistics, reports and analysis as requested
• Ensure confidentiality of all beneficiaries
• Undertake other duties as assigned

Required profile

• Bachelor's degree in a community work-related field from an accredited institution, with at least 1-2 years of experience in the humanitarian field
• Fluency in English (written and oral); proficiency in other languages is evaluated during selection
• Experience with governmental and diplomatic authorities and international organizations is an advantage
• Thorough working knowledge of English and Arabic, spoken and written

Required skills

• Word processing and typing in English and Arabic
• Excel and database work

Candidates apply through the IOM e-recruitment system; offers are subject to funding confirmation and medical fitness, visa and security clearance requirements.