Commercial Director - Pre-Opening, Four Seasons Hotel Luxor

About the role

Four Seasons Hotel Luxor, set to open in 2027 on the banks of the Nile in Luxor, Egypt, is seeking a Commercial Director to join the pre-opening leadership team. Reporting to the General Manager and as a member of the Hotel Leadership Team, the Commercial Director defines the hotel's commercial strategy, digital presence, market positioning and launch, leading Sales, Revenue Management, Reservations, Marketing, Digital, Distribution, Communications and Public Relations.

Key responsibilities

• Define the hotel's commercial strategy, positioning, customer segments, source markets, channel strategy and competitive differentiation.
• Develop and execute the pre-opening commercial roadmap, from market entry and positioning through launch, ramp-up and stabilization.
• Lead the annual commercial plan, budget and forecasting, setting measurable objectives.
• Build an integrated digital strategy across direct channels, paid media, search, social, content, CRM and more, with a focus on customer acquisition, engagement and conversion.
• Optimize the hotel's digital presence and content, and champion a digital-first approach to demand generation.
• Lead distribution and channel strategy, balancing direct and indirect business and optimizing channel mix and acquisition cost.
• Provide strategic leadership for pricing and revenue management, integrating pricing, inventory, segmentation and demand generation.
• Develop the sales strategy across luxury leisure, travel trade, groups and other segments, and shape marketing, communications, PR, social media and content strategy.
• Build, lead and coach a high-performing commercial team, and integrate commercial priorities with the broader hotel strategy.

Required profile

• Strategic, digitally fluent and commercially sophisticated leader with significant luxury hospitality experience.
• Pre-opening luxury hospitality experience is required; international hospitality exposure is highly preferred.
• Experience within the Middle East region is a strong advantage.

Required skills

• Commercial planning, sales and revenue optimization, budgeting and forecasting.
• Digital commerce, performance marketing, distribution, CRM, customer acquisition and conversion.
• Analytical ability to turn data and customer insights into commercial decisions.
• Leadership and influencing skills to align multiple disciplines behind a single commercial strategy.