Digital Innovation Senior Officer

About the role

The Digital Innovation Senior Officer will support the bank’s innovation agenda by driving digital experiments, researching emerging trends, and helping to design new services that meet both global and local market demands. This role plays a key part in fostering a culture of innovation across the organization.

Key responsibilities

• Conduct market research and analyse global FinTech trends.
• Collect and analyse data and proposals to shape new banking services.
• Prepare presentations and awareness material to promote innovation.
• Organise internal workshops and build partnerships with startups and accelerators.
• Monitor performance indicators for innovation projects.
• Implement the innovation strategy in coordination with Retail Banking and Digital Transformation leadership.
• Stay current on FinTech, artificial intelligence, and data‑analytics developments and suggest practical applications.
• Manage pilot projects and propose new business models such as subscription‑based or customised solutions for startups.
• Promote an innovative culture through workshops, internal awards, and specialised training programs.

Required profile

• Bachelor’s degree in Commerce, Business Administration, Economics or a related field.
• At least 1 year of experience in innovation, business development, or the banking sector.

Required skills