Facilities & Administration Manager

About the role

Sutherland is looking for an experienced Facilities & Administration Manager based in Cairo or Alexandria. The role leads facilities management and administration across Egypt, covering facilities operations, maintenance, infrastructure, office fit-outs, new-site readiness, contractor management and cost optimisation. It calls for strong operational leadership, financial and commercial judgement, vendor management and established relationships with Egyptian government authorities and local stakeholders.

Key responsibilities

• Oversee facilities, property and critical infrastructure across Egypt locations, including HVAC, electrical, UPS, generators, BMS and fire and life safety systems, and drive preventive maintenance, asset management and space optimisation.
• Build relationships with government authorities, municipalities, auditors and regulators, and handle statutory approvals, licenses, permits, inspections and renewals.
• Ensure compliance with Egyptian laws, lead audits and maintain internal controls, ISO audits and SOX compliance where applicable.
• Own the Facilities and Administration OPEX and CAPEX budgets, monitor expenditure and vendor payments, and develop cost improvement initiatives.
• Lead vendor selection, negotiations and contracts, and oversee outsourced services such as maintenance, security, housekeeping, catering and transportation, including lease contracts.
• Manage employee transportation, logistics, security, housekeeping and workplace administration, and ensure safe, cost-efficient transport for 24/7 operations.
• Lead and develop the Facilities and Administration team, and partner with business leadership, HR, Finance, Procurement, IT, Legal, Securities and Compliance.
• Promote energy efficiency, resource optimisation and sustainability, and use technology and digital monitoring to improve operations.

Required profile

• Bachelor's degree in Facilities Management, Business Administration or a related discipline.
• 8+ years of experience in facilities management, property management, administration or infrastructure operations, including senior leadership responsibilities.
• Proven experience managing large-scale, multi-site, 24/7 operations, preferably in IT/ITES, BPO or multinational organisations.
• Strong knowledge of Egyptian regulations, government procedures and local administrative requirements, with an established network of government authorities and local stakeholders.
• Experience managing transportation, security, workplace services and administrative operations.
• Fluency in Arabic and English is essential.

Required skills

• OPEX/CAPEX management, cost optimisation and vendor negotiations
• Contract management and vendor management
• ISO audits and SOX compliance awareness
• Business continuity planning and crisis management