Front Desk Receptionist – Dental Clinic

About the role

We are looking for a friendly and organized Front Desk Receptionist to join our modern dental practice in Heliopolis. You will be the first point of contact for patients, ensuring a smooth and welcoming experience from arrival to departure.

Key responsibilities

• Greet patients and manage check‑in and check‑out procedures.
• Answer, route and forward phone calls professionally.
• Schedule, confirm and modify appointments using our practice management system.
• Coordinate patient flow with dentists and clinical staff.
• Handle basic inquiries about services, policies and payments.
• Maintain patient records, perform filing and data‑entry tasks.
• Process payments and keep the reception area tidy and organized.

Required profile

• Strong customer‑service and communication abilities.
• Excellent phone etiquette and clerical skills.
• Attention to detail, reliability and ability to multitask in a busy clinic.
• Comfortable using computer systems and willing to learn new software.
• Prior experience in a dental, medical or front‑desk environment is a plus.
• Fluent English; additional language skills are advantageous.
• Available to work full‑time on‑site in Heliopolis.

Required skills