Front Desk Receptionist

About the role

We are looking for a friendly and organized Front Desk Receptionist to be the first point of contact for patients at Dr Abdallah Metwally Brighty Dental. You will ensure a smooth, welcoming experience for every visitor while supporting the clinical team with essential administrative tasks.

Key responsibilities

• Greet patients and manage the front‑desk area.
• Answer, direct, and take messages for incoming phone calls.
• Schedule, confirm, and reschedule appointments using the clinic’s booking system.
• Handle patient check‑in and check‑out procedures, including payment processing.
• Maintain and organize patient records and files.
• Coordinate with dentists and clinical staff to ensure efficient workflow.
• Respond to general inquiries in a professional manner.

Required profile

• Strong customer service and communication abilities.
• Professional appearance, reliability, and punctuality.
• Ability to manage time effectively in a busy clinical environment.
• High school diploma or equivalent; additional office administration or healthcare reception training is a plus.
• Prior experience in a medical or dental office is advantageous.

Required skills

• Proficiency with office software (e.g., Microsoft Office).
• Experience using appointment management systems.

What we offer

• Full‑time, on‑site position in a modern dental practice.
• Opportunity to work with a reputable team serving high‑profile clients.