Full‑time On‑site Volunteer – Operations Support

About the role

Falcon Smart Solutions is looking for a motivated individual to join its Cairo office as a full‑time, on‑site volunteer. You will assist the project and operations teams in keeping documentation organized, supporting data entry, and helping coordinate internal communications related to ERP and AI solution implementations.

Key responsibilities

• Organize and maintain project documentation and files.
• Perform basic data entry and update system records under supervision.
• Assist in preparing materials for meetings, workshops, and client presentations.
• Support event logistics and coordinate internal communications.
• Help with customer support follow‑ups, collect feedback, and contribute to small process‑improvement initiatives.

Required profile

• Strong organizational and time‑management abilities with attention to detail.
• Good communication skills in Arabic; English proficiency is a plus.
• Comfortable using basic computer applications and eager to learn new systems.
• Ability to work collaboratively in an on‑site team environment.
• Interest in business operations, ERP systems, or AI‑driven solutions.

Required skills

• Spreadsheets
• Word processing
• Email

What we offer

• Hands‑on experience with ERP and AI solution projects.
• Opportunity to work closely with experienced professionals in a fast‑growing tech company.
• Professional development in business operations and technology.