Key Account Manager – Business Development

About the role

As a Key Account Manager you will lead business development and customer success initiatives, managing our most valuable client accounts. You will ensure client satisfaction while identifying growth opportunities in a fast‑paced environment.

Key responsibilities

• Cultivate and strengthen long‑term relationships with key accounts, acting as the primary point of contact.
• Drive business growth by identifying and pursuing new sales opportunities within existing accounts.
• Collaborate with internal teams, especially supply chain and logistics, to ensure seamless delivery of products and services.
• Provide exceptional customer service, handling enquiries and resolving issues efficiently.
• Develop and execute strategic account plans to meet sales targets and maximise customer satisfaction.
• Monitor market trends and competitor activities to spot threats and opportunities.
• Prepare and present regular reports on account status, sales forecasts and business development activities.

Required profile

• 3–5 years of experience in key account management, sales or business development.
• Strong strategic thinking and ability to negotiate and develop plans.
• Excellent communication and customer‑focused mindset.
• Proven track record of achieving sales targets.

Required skills

• Sales skills
• Supply chain management
• Logistics optimisation
• Customer relationship management (CRM)
• Business development

What we offer

• Opportunities for professional growth and career advancement.
• Collaborative and supportive team environment.
• Continuous learning resources.