Loss Prevention Officer

About the role

The Loss Prevention Officer ensures the safety of guests, employees and assets at the Sheraton Sharm Hotel Resort Villas & Spa. Working full‑time on‑site, you will patrol the property, monitor security systems and respond swiftly to any incidents.

Key responsibilities

• Patrol all areas of the property and assist guests with room access.
• Monitor CCTV, perimeter alarms, duress alarms and fire‑life‑safety systems.
• Lock entrances when required and conduct daily hazard inspections.
• Respond to accidents, provide first aid/CPR or call EMS as needed.
• Defuse guest or employee disturbances and escort unwelcome persons.
• Complete incident reports, shift summaries and loss‑prevention documentation.
• Maintain confidentiality of all security reports and property information.
• Assist guests with disabilities and ensure a welcoming environment.

Required profile

• Physical ability to stand, walk or run for extended periods.
• Strong observational skills and attention to detail.
• Ability to remain calm and professional during emergencies.
• Willingness to follow company policies, safety training and uniform standards.

Required skills

• CCTV monitoring
• Alarm system operation
• First aid/CPR certification