Medical Receptionist

About the role

MedValley S.A.E. is seeking a professional Medical Receptionist to join its New Cairo office. As the first point of contact for patients and visitors, you will ensure a welcoming atmosphere while supporting the smooth operation of the medical practice.

Key responsibilities

• Greet patients and visitors, manage check‑in procedures, and maintain a tidy reception area.
• Schedule and confirm appointments, manage clinicians' calendars, and handle cancellations or rescheduling.
• Answer inbound calls promptly, provide accurate information, and direct calls to appropriate departments.
• Maintain patient records, update contact information, and ensure confidentiality of medical data.
• Assist with basic administrative tasks such as filing, scanning, and preparing documents for clinicians.

Required profile

• Strong phone etiquette and professional communication skills.
• Excellent organizational abilities with attention to detail.
• Ability to multitask efficiently in a fast‑paced environment.
• Customer‑service orientation and interpersonal skills.
• Fluency in both English and Arabic.
• Prior experience in a medical or healthcare setting is a plus.

Required skills

• Proficiency with appointment‑scheduling software and calendar management tools.