Medical Receptionist

About the role

We are seeking a friendly and organized Medical Receptionist to join our brand‑new hospital in Marsa Matrouh. You will be the first point of contact for patients and visitors, ensuring a smooth and welcoming experience at our front desk.

Key responsibilities

• Greet patients and visitors, manage check‑in and check‑out procedures.
• Schedule, confirm and coordinate appointments, optimizing patient flow.
• Handle incoming calls, triage inquiries and direct them to the appropriate departments.
• Maintain accurate patient records in line with hospital procedures and confidentiality standards.
• Assist clinical staff with basic administrative forms and support rapid patient routing.

Required profile

• Strong front‑desk and patient‑facing administrative experience.
• Excellent phone etiquette and ability to manage high call volumes.
• Attention to detail, reliability and a patient‑centered attitude.
• Fluency in English; Arabic is a plus.

Required skills

• Medical Terminology.
• Appointment scheduling and calendar management.
• Electronic Health Record (EHR) system usage.

What we offer

• Full‑time, permanent position in a state‑of‑the‑art hospital.
• Opportunity to be part of the founding team of a next‑generation healthcare facility.
• Collaborative environment focused on patient care excellence.