Moderator Specialist – Live Streaming (Cairo)

About the role

The Moderator Specialist will work on‑site in Cairo to monitor live streams and social interactions on MICO WORLD’s platforms. You will ensure that all content complies with community standards, platform guidelines, and local regulations while supporting a safe and engaging user experience across the MENA region.

Key responsibilities

• Monitor live streaming sessions and real‑time chat for policy violations.
• Review user reports and flagged content, applying appropriate moderation actions.
• Escalate complex or high‑risk cases to senior trust‑and‑safety teams.
• Analyze content trends and user behavior to recommend policy improvements.
• Collaborate with operations, product, and customer support to support regional campaigns and events.

Required profile

• Strong understanding of social media, live streaming platforms, and online community dynamics.
• Excellent observational and decision‑making abilities under time pressure.
• Effective written and verbal communication in English; Arabic proficiency is highly preferred.
• Ability to work flexible shifts, including evenings, weekends, and holidays.
• High cultural awareness of diverse user communities in the MENA region.

Required skills

• Experience with moderation tools, dashboards, and basic data tracking.