Night Manager

About the role

The Night Manager oversees all hotel operations during evening and overnight shifts, ensuring smooth, safe, and efficient service for guests. This full‑time, on‑site position is based in Giza and acts as the primary point of contact for guests throughout the night.

Key responsibilities

• Supervise front‑desk activities, including guest check‑in, check‑out and handling special requests.
• Monitor property security and enforce hotel policies during night hours.
• Coordinate with housekeeping, maintenance and other departments to address operational needs.
• Manage night audit procedures, review daily reports and prepare handovers for daytime management.

Required profile

• Experience in hotel front office or guest services, preferably with night‑shift supervision.
• Strong customer‑service, conflict‑resolution and communication abilities.
• Organizational skills with attention to detail in reporting and documentation.
• Ability to lead night staff, work under pressure and maintain professional conduct.

Required skills

• Reservation platforms
• Night audit procedures
• Billing and cash handling
• Standard office software and hotel property management systems (PMS)