Office IT Tech Specialist

About the role

Vodafone is looking for an Office IT Tech Specialist to plan, develop, administer and deploy Office IT systems that ensure high performance and availability. You will work closely with internal customers and vendors to deliver reliable Microsoft‑based solutions that support daily business operations.

Key responsibilities

• Implement, operate and maintain managed Office IT systems, ensuring performance targets and on‑time delivery.
• Monitor day‑to‑day system health, KPIs and resolve incidents to keep services running.
• Troubleshoot critical issues, coordinate with vendors and provide escalation support.
• Gather business requirements, translate them into technical solutions and manage project delivery.
• Conduct regular meetings with customers to track complaints, requirements and system performance.

Required profile

• BSc in Engineering, Computer Science or related field.
• 1–2 years of experience managing Microsoft systems in an IT environment.
• Strong sense of ownership, teamwork and ability to communicate professionally.
• Willingness to report risks and contribute innovative ideas.

Required skills

• Active Directory
• Microsoft Exchange
• Microsoft 365 (including Teams, Exchange Online, Azure AD)

What we offer

• Opportunity to work for a global telecom leader focused on connectivity and sustainability.
• Inclusive culture that supports personal and professional growth.
• Flexible work arrangements to help balance work and life.