Officer, IPSO Operations and Services

About the role

The Officer, IPSO Operations and Services supports international, degree‑seeking, and short‑term visiting students at the International Programs and Services Office. The role ensures smooth onboarding, health‑insurance management, event coordination, and integration of students into campus life.

Key responsibilities

• Assist in planning and delivering mandatory orientation programs for new international and outbound AUC students.
• Coordinate logistics for office events, cultural trips, and social gatherings, including venue booking, catering, and guest lists.
• Manage health‑insurance and residency processes for international students and support domestic travel logistics.
• Liaise with university departments to obtain approvals, process claims, and handle documentation.
• Maintain accurate records for inbound and outbound programs and prepare statistical reports each semester.
• Support recruitment and study‑abroad initiatives, ensuring up‑to‑date information on websites and communication channels.

Required profile

• University degree required.
• Minimum seven years of relevant experience, including at least two years in a university setting.
• Proven experience working with diverse nationalities and cultures.
• Excellent English communication, interpersonal, and customer‑service skills.
• Strong problem‑solving, data‑gathering, analysis, organization, and task‑management abilities.

Required skills

• Proficiency with Microsoft Office programs.

What we offer

• Opportunity to work in a multicultural academic environment.
• Engagement with a wide range of international student programs.