Quality Assurance Analyst (Egypt)

About the role

We are looking for a detail‑oriented Quality Assurance Analyst to evaluate our processes, products and services against established standards. The role requires strong analytical abilities, a keen eye for detail, and the capacity to drive continuous improvement.

Key responsibilities

• Analyze processes, products and services to identify quality issues and improvement opportunities.
• Develop and maintain QA plans, checklists, procedures and documentation.
• Conduct inspections, audits, testing activities and monitor performance against standards.
• Document, investigate and track defects, perform root‑cause analysis and recommend corrective actions.
• Review quality metrics, identify trends and potential risks.
• Collaborate with Operations, Product, Engineering and Customer Service to resolve issues.
• Prepare quality reports, dashboards and performance summaries for management.
• Support internal audits, compliance reviews and continuous‑improvement initiatives.

Required profile

• Strong analytical and critical‑thinking abilities.
• Excellent attention to detail and accuracy.
• Ability to analyze data, spot trends and recommend improvements.
• Experience creating and maintaining quality documentation.
• Understanding of process evaluation and performance monitoring.

Required skills

• Google Sheets
• Microsoft Excel