Sales Team Leader – B2C

About the role

The Sales Team Leader will drive the B2C sales process, ensuring the team meets or exceeds targets while delivering a high‑quality customer experience. You will supervise, mentor and train sales representatives, and collaborate closely with Marketing and Customer Success to optimise lead nurturing and retention.

Key responsibilities

• Drive B2C sales, identify, qualify and close opportunities.
• Supervise and mentor a team of sales representatives, conducting daily/weekly meetings.
• Deliver training on sales techniques, product knowledge and CRM best practices.
• Oversee lead assignment, follow‑up and accurate CRM updates.
• Collaborate with Marketing and Customer Success to enhance lead nurturing.
• Track performance, produce weekly/monthly reports and refine strategies using sales data.

Required profile

• Bachelor’s degree in Business, Sales, Marketing or related field.
• 4+ years B2C sales experience, with at least 2 years in a leadership role.
• Proven ability to scale sales teams and drive revenue growth.
• Strong understanding of B2C sales models and customer psychology.
• Leadership, coaching and performance‑management skills.
• Ability to analyse sales data and implement improvement strategies.
• Expertise in CRM and sales forecasting.

Required skills

• Salesforce
• HubSpot
• Odoo CRM
• Zoho CRM
• Power BI
• Google Data Studio
• Tableau
• Google Ads
• Facebook Ads
• LinkedIn Sales Navigator

What we offer

• Net salary
• Social and medical insurance
• Healthy work environment
• Career development opportunities