Senior Account Manager – Microsoft CSP

About the role

We are looking for a dynamic Senior Account Manager to lead our Microsoft Cloud Solution Provider (CSP) business in Egypt. The role focuses on driving customer success, expanding the CSP portfolio and building long‑term strategic relationships with corporate and SMB clients.

Key responsibilities

• Develop and maintain trusted relationships with corporate and SMB customers, aligning solutions with their digital transformation objectives.
• Identify and pursue new business opportunities within the Microsoft CSP ecosystem using market insights and personal network.
• Generate and grow a qualified pipeline, focusing on up‑selling and cross‑selling Azure, Microsoft 365, Microsoft AI and Security solutions.
• Track performance against KPIs, revenue targets and customer adoption metrics to ensure consistent growth.
• Present proposals, negotiate contracts and support customers through the adoption lifecycle.

Required profile

• Minimum 5 years of experience in account management, sales or business development in IT or cloud services.
• Proven track record in Microsoft CSP business development and customer success.
• Established network and market connections in Egypt’s corporate and SMB sectors.
• Strong communication, negotiation and presentation abilities.
• Relevant Microsoft certifications (e.g., AZ‑104, MS‑900) are highly desirable.

Required skills

• Microsoft Azure
• Microsoft 365
• Microsoft AI solutions
• Microsoft Security solutions
• AZ‑104 certification
• MS‑900 certification