Senior Advice & Guidance Specialist (Supporting France)

About the role

Join AstraZeneca’s HR Services Team as a Senior Advice & Guidance Specialist supporting France. You will provide trusted HR advisory services, resolve employee queries of low to medium complexity, and help shape a positive employee experience across the organization.

Key responsibilities

• Provide guidance and coaching to managers and HR colleagues on HR policies, processes, and programs.
• Collaborate with HR Business Partners to tailor HR support to local requirements and business priorities.
• Respond to employee queries through the ServiceNow case management system within defined service levels.
• Drive the yearly plan for promoting the HR Operating Model and coach employees on using the right channels.
• Handle Workday business processes such as hiring, job changes, and compensation updates.
• Manage activities with third‑party benefits providers, ensuring compliance with company policies.
• Deliver general HR support, act as a point‑of‑contact for professional advice, and maintain stakeholder relationships.
• Prepare ad‑hoc and periodic HR reports and ensure payroll accuracy.

Required profile

• Bachelor’s degree in business or a related field.
• 3–5 years of experience in HR operations.
• Fluent communication in French and English.
• Keen attention to detail and strong data‑accuracy focus.
• Experience working in a matrixed, multinational environment.

Required skills

• ServiceNow case management platform.
• Workday HR system.
• Microsoft Office applications.