Senior Associate, Operations

About the role

Majid Al Futtaim's MAF Properties, Asset Management Egypt, is looking for a Senior Associate, Operations. The role administers the day-to-day operations of the centre, covering presentation, security, safety, cleaning, engineering, facilities and ambience, keeping everything to the highest quality standards so that tenant and customer needs are met.

Key responsibilities

• Oversee on-site operations, including tenant coordination and document collection.
• Ensure compliance with health, safety and sustainability standards.
• Act as the main point of contact for tenants and customers.
• Collaborate with the centralised team to solve operational issues.
• Monitor and report on-site operational performance.
• Prepare and maintain operational reports and documentation.
• Support sustainability initiatives and comply with organisational policies.
• Keep the centre's presentation, security, safety, cleaning, engineering, facilities and ambience at high quality standards.

Required profile

• Bachelor's degree in Operations Management or equivalent.
• Minimum 3 to 5 years of experience managing mall operations, maintenance, safety and security, and facilities management.
• Excellent communication and leadership skills.

Required skills

• Proficiency with MS Office and MS Project.