System Engineer

About the role

The System Engineer will design, implement, and maintain the IT infrastructure that supports our Business Intelligence (BI) operations. You will work closely with technical teams to ensure systems are reliable, performant, and secure while aligning with organisational objectives.

Key responsibilities

• Design, configure, and maintain servers, databases, and network systems for BI workloads.
• Monitor system performance, troubleshoot incidents, and guarantee high availability.
• Apply system upgrades, patches, and security updates following best practices.
• Collaborate with the Technical Team Leader and other IT groups to plan and deploy new solutions.
• Maintain comprehensive documentation, configuration records, and troubleshooting logs.
• Ensure compliance with internal policies, IT standards, and security regulations.
• Support disaster‑recovery planning, backup procedures, and system redundancy initiatives.
• Provide technical guidance to junior engineers and BI team members.
• Coordinate with vendors and external partners for system support and integration.

Required profile

• Bachelor’s degree in Telecommunication Engineering, Computer Science, Information Systems or a related field.
• 0–3 years of experience in IT systems engineering, preferably within a BI or enterprise support environment.
• Strong analytical, troubleshooting and problem‑solving abilities.
• Excellent communication and collaboration skills, with the capacity to work under pressure and manage multiple priorities.

Required skills

• Fiber optics concepts (FTTH, fiber monitoring).
• Server and network infrastructure knowledge (CCNA).
• Virtualisation expertise (VMware).
• Storage solutions.
• Operating systems: Windows Server and Linux.
• Database administration and enterprise application support.