Technology Innovation & Data Specialist

About the role

Four Seasons Resort at Sharm El Sheikh is looking for a Technology Innovation & Data Specialist. The role covers the efficient operation and maintenance of all computer systems, data and voice communications activities at the property.

Key responsibilities

• Assist with user and system administration, including account management and access troubleshooting.
• Support hotel applications such as Opera, Simphony, back office, sales, catering and HR systems.
• Contribute to IT infrastructure data management and the provisioning of documentation.
• Help coordinate and execute IT projects and assist in acquiring new technology and major projects.
• Maintain critical systems (PMS, HSIA, PBX, POS) and support user procedures.
• Manage server infrastructure, monitor performance and carry out OS upgrades.
• Provide system support including outage diagnosis, troubleshooting and virus protection.
• Uphold Four Seasons' core technology standards and take part in property-level and corporate technology initiatives.

Required profile

• Fluent spoken and written Arabic and English.
• Networking skills and knowledge (Cisco, wireless, GPON).
• Operating system knowledge.
• Microsoft Office 365 administration skills.
• Data management and documentation skills.
• 2 years of experience in hospitality IT is preferable.

What we offer

• Competitive salary, wages and a comprehensive benefits package.
• Training and development opportunities.
• Complimentary accommodation at other Four Seasons hotels and resorts.
• Complimentary dry cleaning for employee uniforms and complimentary employee meals.