Call Center Agent – Vodafone UK (Hybrid, Cairo)
VOIS Egypt · Cairo
Job description
About the role
Act as the front‑line interface for Vodafone UK customers. You will respond to callers, resolve their inquiries and ensure a positive customer experience that reflects the company’s image.
Key responsibilities
- Answer incoming calls and resolve customer inquiries efficiently.
- Maintain high standards of customer experience and represent the company positively.
Required profile
- Fluent in English (C1 level required).
- Graduates only.
- Egyptian nationality is mandatory.
- Strong soft and communication skills.
- Open to both male and female candidates.
What we offer
- Hybrid work model (2 days onsite per week).
- Laptop/PC and internet allowance provided.
- 5 working days plus 2 rotational days off.
- Annual leave balance.
- Profit‑share scheme.
- Social and medical insurance.
- Annual salary increase after conversion.
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Published 1 week ago
Expires 1 month from now
27 views · 0 interested
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VOIS Egypt
Cairo