English Customer Service Representative

TTEC · Cairo

New

Onsite 🇬🇧 English

Job description

About the role

Join TTEC as an English‑speaking Customer Service Representative supporting a USA program in Cairo. You will help create exceptional customer experiences while benefiting from TTEC’s award‑winning employment culture and development opportunities.

Key responsibilities

Answer incoming communications from customers in English.
Conduct research to provide accurate answers and resolve customer issues.

Required profile

Fluency in English (C1/C2 level).
At least 6 months of customer service experience.
Bachelor’s degree or equivalent.
Ability to recognize, apply and explain product or service knowledge.
Basic computer proficiency.

What we offer

Supportive career and professional development opportunities.
Inclusive culture with community‑focused initiatives.
Base wage plus performance‑bonus opportunities.
Benefits package that may include paid time off, tuition reimbursement, health and wellness incentives.

Questions fréquentes

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Published 15 hours ago

Expires 1 month from now

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TTEC

Cairo

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