Front Desk Receptionist

About the role

The Front Desk Receptionist position is a full‑time, on‑site role at AMG – El Ghalban Group’s showroom in Cairo. You will be the first point of contact for visitors and customers, ensuring they receive a warm welcome and are directed to the right team members.

Key responsibilities

• Greet visitors, welcome customers to the showroom and guide them to appropriate staff.
• Answer, transfer and manage telephone calls using the office telephone system.
• Maintain the reception area’s cleanliness and organization.
• Handle appointment scheduling and basic customer inquiries.
• Perform clerical tasks such as filing, data entry and managing incoming/outgoing correspondence.
• Collaborate with sales and service teams to support a smooth customer experience.

Required profile

• Strong reception and clerical abilities, including front‑desk operations and scheduling.
• Excellent communication and customer‑service skills with professional phone etiquette.
• Basic computer proficiency (MS Office, email, data entry) and comfort with office equipment.
• Previous experience in a reception or customer‑facing role, preferably in retail or service environments.
• Fluency in Arabic and good command of English (written and spoken).
• High school diploma or equivalent; additional office administration training is a plus.

Required skills

• Email
• Telephone Systems
• Office Equipment
• Data Entry
• Ms Office