Account Manager – Food Service & Retail (FSR)

About the role

The Account Manager – Sales FSR will be responsible for managing existing customer accounts within the food service and retail sector. The role focuses on maintaining strong long‑term relationships, ensuring customer satisfaction, and growing revenue from current accounts.

Key responsibilities

• Manage assigned accounts in the food service and retail (FSR) sector, building strong relationships with key stakeholders.
• Understand customer needs and align them with the company’s hygiene and sanitation product portfolio.
• Maintain and grow revenue, including price capture and gross‑profit improvement.
• Identify new product opportunities and support sales activities within existing customers.
• Provide technical service and support such as product training, hygiene audits, and dilution‑system checks.
• Conduct regular customer follow‑ups and status meetings.

Required profile

• Experience in the food service and/or retail industry.
• Background in hygiene, cleaning, or sanitation solutions is strongly preferred.
• Proven account management or field‑sales experience.
• Strong relationship‑building and communication skills.
• Willingness to travel within the assigned territory.

Required skills