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B2B Associate, Customer Acquisition

Concentrix · Nouveau Caire

🇬🇧 English
CRM

Job description

About the role

We are looking for a B2B Associate focused on Customer Acquisition to join our sales team. The role involves driving new business, managing customer relationships, and supporting the sales pipeline through proactive outreach and data‑driven forecasting.

Key responsibilities

  • Provide accurate weekly, monthly, and quarterly sales forecasts.
  • Demonstrate mastery of product knowledge and technical understanding of services to assess client requirements.
  • Address customer concerns and remove roadblocks that hinder satisfaction or product usage.
  • Manage external competitive pressures and handle objections to retain or win customers.
  • Handle a high volume of outbound phone and email contacts daily.
  • Collaborate with team and management to ensure a professional experience for customers and prospects.
  • Maintain the customer management system (CRM) with complete and accurate data.
  • Execute sales motions such as lead qualification, conversion, health checks, voice of the customer activities, and contract renewals.
  • Report directly to a Sales Manager.

Required profile

  • Fluency in English.
  • Previous sales experience or customer service experience.

Required skills

  • CRM (customer management system) usage.

What we offer

  • Competitive salary with an annual bonus of up to 74.4k.
  • Medical and social insurance.
  • Transportation provided, including door‑to‑door service for women after 9:00 PM.
  • High promotion potential with new launching accounts.

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Published 3 months ago

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Concentrix

Nouveau Caire