Collections Accountant

About the role

The Collections Accountant is responsible for managing customer accounts, monitoring outstanding receivables, and ensuring timely collection of payments in line with contractual terms. This role supports cash‑flow stability by proactively following up on invoices, resolving payment issues, and maintaining accurate collection records.

Key responsibilities

• Monitor customer accounts and follow up on outstanding invoices to secure timely collections.
• Track receivables, update collection status, and keep accurate records of balances.
• Communicate with customers via calls, emails, meetings, and site visits to resolve collection issues.
• Review contracts to ensure collections align with agreed payment terms and milestones.
• Prepare periodic reports such as collections performance, AR aging, daily and forecasted collections.
• Investigate and resolve customer disputes by coordinating with internal departments.
• Escalate overdue accounts to management with recommended recovery actions.
• Analyze recurring payment delays and suggest improvement strategies.
• Support the Finance Department in maintaining healthy cash flow and preventing bad debts.

Required profile

• Bachelor’s degree in Accounting, Finance, Commerce or a related field.
• Minimum 5 years of accounting experience, including at least 3 years in collections or accounts receivable.
• Previous experience in an engineering consultancy or construction company is highly preferred.
• Professional accounting certifications are an advantage.

Required skills

• Strong knowledge of accounts‑receivable and collection processes.
• Proficiency in Microsoft Excel.
• Experience with ERP or other accounting systems.