Customer Service Representative / Teller
Credit Agricole Egypt
Job description
About the role
Join Credit Agricole Egypt as a Customer Service Representative/Teller, providing personalized banking services to a portfolio of mass customers. You will be responsible for delivering high‑quality service, driving product uptake and maintaining strong client relationships.
Key responsibilities
- Manage a portfolio of customers to achieve revenue, sales, and growth targets across a range of banking products.
- Provide personalized service to mass‑market customers, ensuring high satisfaction and loyalty.
- Maintain superior customer service experience, proactively addressing issues.
- Upsell and cross‑sell additional bank products and services.
- Minimize customer attrition and retain relationships.
Required profile
- Bachelor’s degree.
- Strong interpersonal, sales, written and oral communication skills.
- Ability to operate MS applications, CRM and CBS systems.
Required skills
- MS Applications
- CRM
- CBS
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Published 2 hours ago
Expires 1 month from now
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Credit Agricole Egypt
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