Customer Service Sales Representative

About the role

We are looking for a motivated Customer Service Sales Representative to engage with existing learners, promote course renewals, and help them achieve their educational goals. You will act as the primary point of contact throughout the student journey, ensuring a seamless experience and driving repeat business.

Key responsibilities

• Contact existing customers to promote course renewals and increase conversion rates.
• Follow up with learners to understand their needs and recommend personalized learning solutions.
• Provide high‑quality support throughout the student journey and handle inquiries professionally.
• Monitor student progress, analyze data, and suggest improvements to boost learning outcomes and renewals.
• Build strong relationships with customers to enhance satisfaction, encourage referrals, and generate repeat business.

Required profile

• Minimum 1 year of experience in sales or customer service.
• Strong communication and persuasion abilities.
• Target‑driven mindset comfortable working in a performance‑based environment.
• Motivated to achieve and exceed sales targets with a commission‑focused attitude.

Required skills

What we offer

• Basic salary plus unlimited commission.
• Paid training to help you succeed.
• Social insurance and medical insurance coverage.