Employee Life Cycle Associate

About the role

The Employee Life Cycle Associate supports the full spectrum of HR transactions, ensuring accurate employee data, record maintenance, and data security. The role also handles escalated HR inquiries, resolves operational issues, and guides less‑experienced team members.

Key responsibilities

• Participate in the development, implementation and maintenance of workforce administration operations.
• Assist onshore P&O and MAF employees with daily transactional inquiries.
• Respond to routine questions about Employee Central (SuccessFactors) and related procedures.
• Enter and maintain HR data, including new hires, job changes, terminations and unemployment tracking.
• Process employee data changes, corrections and conduct data‑integrity audits.
• Answer escalated internal and external client inquiries.
• Conduct regular audits to ensure accuracy and completeness of HR records.
• Support other department projects and perform related duties as required.

Required profile

• Graduate in a relevant or numerate discipline (no specific degree required).
• Internship or experience in an HR services environment is desirable.
• Ability to work under pressure and meet tight deadlines.
• Strong time‑management and communication skills.

Required skills

• MS Excel
• MS PowerPoint
• SuccessFactors (Employee Central)

What we offer

• A mission‑driven environment focused on creating memorable experiences.
• A friendly, positive workplace with over 45,000 diverse colleagues.
• Opportunities to grow within a regional market leader.