Fashion Consultant – Luxury Retail

About the role

Join Chalhoub Group as a Fashion Consultant for the Guess brand, delivering outstanding customer experiences in a luxury retail environment.

Key responsibilities

• Deliver an exceptional customer experience and represent the brand professionally.
• Achieve individual and team sales targets while supporting overall store performance.
• Build strong relationships with customers to encourage loyalty and repeat business.
• Stay updated on fashion trends, new collections, and brand activities.
• Promote the brand’s online channels, social media campaigns, and loyalty program.
• Provide personalized styling advice and product recommendations.
• Support omnichannel services, including virtual shopping and client communication.
• Handle e‑commerce order preparation and fulfillment within set timelines.
• Maintain store appearance, product display, and stock replenishment according to brand guidelines.

Required profile

• Previous experience in retail, fashion, or luxury brands.
• Passion for fashion, styling, and customer engagement.
• Good understanding of sales techniques, including cross‑selling and upselling.
• Knowledge of fashion products, trends, and luxury retail standards.
• Flexible and adaptable, willing to work retail hours and rotate store locations as needed.

What we offer

• Competitive benefits package including health care and child education contribution.
• Remote and flexible working policies.
• Exclusive employee discounts.
• Learning and development opportunities and internal mobility.