Fashion Consultant - Luxury Retail

About the role

Chalhoub Group, a luxury retailer with over 10 owned brands and more than 400 international names across fashion, beauty, jewellery, watches, eyewear and lifestyle, is hiring Fashion Consultants in Egypt. Consultants achieve individual and team sales targets while delivering an excellent guest experience and supporting other in-store customer initiatives.

Key responsibilities

• Achieve individual and team sales targets while providing excellent customer service
• Represent the brand and its values in all customer interactions
• Build strong customer relationships to encourage repeat business
• Understand customer preferences and give personalised styling advice
• Stay up to date on fashion trends, products and promotions
• Help attract new customers and assist them in-store
• Work with the team to keep a positive, collaborative environment
• Maintain store standards, visual merchandising and stock replenishment, and report stock issues

Required profile

• Previous experience in fashion retail
• Passion for fashion, styling and customer service
• Flexibility to work shifts, weekends and holidays
• Presentable, energetic and customer-oriented personality

Required skills

• Good understanding of sales techniques and customer engagement
• Strong communication and interpersonal skills
• Ability to build relationships and give personalised recommendations

What we offer

• Learning and development opportunities and internal mobility
• Health care and child education contribution
• Remote and flexible working policies
• Exclusive employee discounts