French Customer Support Representative

About the role

We are looking for a French‑speaking Customer Support Representative to join our call‑center team. The role involves handling inbound and outbound customer inquiries in French while maintaining a good level of English communication. This position offers fast career growth for motivated candidates.

Key responsibilities

• Provide timely and accurate assistance to customers in French.
• Communicate effectively in English when required.
• Handle a minimum of 6 months of customer service interactions.
• Work morning shifts according to the schedule.
• Document customer interactions in the internal system.
• Escalate complex issues to senior staff as needed.

Required profile

• Fluent in French with a good command of English.
• At least 6 months of experience in a customer service or call‑center environment.
• Open to morning‑only shift patterns.
• Egyptian graduates are preferred.

Required skills

• French language proficiency.
• English language proficiency.

What we offer

• Very attractive salary package.
• Transportation allowance and company‑provided transportation.
• Clear career path with fast promotion opportunities.
• Opportunity for rapid advancement within a supportive team environment.