French‑Speaking Account Manager – Europe (Cairo)

About the role

As an Account Manager your key objective is to grow the coverage and quality of Agoda’s supply network by remotely managing a portfolio of hotel partners in the mid‑tail segment.

Key responsibilities

• Own and manage a portfolio of 75–100 mid‑tail hotels.
• Build and maintain strong partner relationships remotely via calls, emails and virtual meetings.
• Drive improvements in key supply metrics (SHS, DS, Pvar, AV) by analysing performance and recommending solutions.
• Activate Agoda products and promotions for partners, track deal performance and document outcomes.
• Use Agoda’s digital tools (Avaya, HubSpot, SHS/DS Playbooks) for outreach, logging and reporting.
• Ensure at least 90 % portfolio coverage each quarter, prioritising under‑performing properties.
• Participate in training to stay updated on new tools, processes and best practices.
• Act as point of contact for partner escalations within the assigned portfolio.

Required profile

• Excellent command of English and French, both written and spoken.
• Minimum 4 years experience in account management, business development or supply/e‑commerce.
• Strong relationship‑management and negotiation skills with proven B2B success.
• Analytical mindset with experience using data to drive decisions.
• Comfort with digital‑first work, including remote portfolio management, call systems and CRM tools.
• Self‑driven, organised and able to manage a large portfolio independently.
• Strong communication skills, capable of holding multiple meaningful partner conversations daily.
• Ability to adapt quickly to evolving workflows, tools and business priorities.

Required skills

• Avaya
• HubSpot
• Playbooks
• SHS
• DS